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Infrastructure engineer and web developer. I keep enterprise platforms running, build responsive web apps, and help make AI training data trustworthy.

Contact Info
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Location

Harare, Zimbabwe

Mutsa Mwanza
sys://mutsa Infrastructure Engineer

Engineering Reliable Systems,
From Rack to Browser

Illustration: server racks flowing through automation and support into a web application dashboard
Open to new opportunities

I'm Mutsa Tafadzwa Mwanza, a First Class Computer Science graduate with over four years of hands-on experience across enterprise infrastructure, systems administration and IT support. I've run production data centres for Econet Wireless and EcoCash (VMware, Veeam, SAN storage), and I build web applications with React, TypeScript and Node.js. I'm also trained in AI data labelling and human-in-the-loop QA.

Pulse project tracker sign-in screen
Web Application Live

Pulse: Project Progress Tracker

Omnicontact Econet AI · Software Developer

One place for the Omni Contact systems team to follow every system from idea to build, deploy and live: track progress, reach project leads, request updates and generate instant reports, with role-based access and an activity log.

React TypeScript Cloudflare Workers D1 Database
Open system
MECS staff hours and gross pay system sign-in screen
Payroll System Live

MECS Staff Hours & Gross Pay

More Energy Care Services · Software Developer

Records staff hours per client and calculates monthly gross pay: weekly timesheets with live totals, client rate history, monthly payroll reports with CSV and PDF export, month locking, and a per-employee pay breakdown for audit.

React TypeScript Hono Cloudflare D1 Tailwind CSS
Open system
TCRAS VAT risk assessment sign-in screen
Risk Analytics Prototype

TCRAS: Tax Compliance Risk Assessment

VAT fraud risk prototype · Developer

An auditor dashboard that ranks VAT taxpayers by fraud risk: 0–100 scores with plain-English reasons, feature-contribution charts, related-entity network graphs, audit cases, auditor and taxpayer reports, CSV import, and a VAT assistant that answers with cited sources. Runs on synthetic data.

React Vite Recharts RAG Assistant Vitest
Open system
FADIS fraud analytics sign-in screen
Fraud Analytics Prototype

FADIS: Financial Analysis & Detection Intelligence

Banking fraud analytics prototype · Developer

Pattern-level fraud detection for Zimbabwean banking. It links transfers across accounts to expose chains, circles and mule rings, scores each pattern 0–100 with plain-language reasons, and leaves the decision to analysts. Includes account lookup, model performance, an assistant and an audit log. The demo runs entirely in the browser.

Python Streamlit Plotly pandas Pyodide
Open demo
Helpdesk ticketing system
Service Management Delivered

Helpdesk Ticketing System

Kenac Computer Systems · Team Lead

An end-to-end, ITIL-aligned service desk platform taken from requirements to production: workflows, SLA tracking, escalation paths, knowledge base and reporting.

ITIL SLA Tracking Escalations Knowledge Base
VMware vCenter upgrade
Virtualisation Delivered

VMware vCenter Upgrade

Econet Wireless · Team Lead

Planned and executed the vCenter upgrade end to end (planning, change control, execution, validation and post-change checks) with no unplanned impact on production services.

VMware vCenter ESXi Change Management
Core banking infrastructure implementation
Implementation Delivered

Core Banking Infrastructure

ZB Financial Holdings & NBS Bank · Implementation Engineer

Server and infrastructure deployment for core banking systems in high-availability environments.

Servers High Availability Banking
Veeam backup environment
Backup & Recovery Delivered

Veeam Backup Environment

Econet Wireless & EcoCash · Data Centre Engineer

Backup monitoring, repository and proxy troubleshooting, restores and tape management across a large virtualised estate.

Veeam B&R Repositories Proxies Tape

What I Bring: Infrastructure,
Web & AI Data

Infrastructure & Virtualisation

I administer VMware vSphere, ESXi and vCenter (HA, DRS, vMotion), run Veeam backup, restore and DR testing, and support IBM FlexSystem, IBM FlashSystem/SVC and Huawei OceanStor SAN over Fibre Channel. I'm hands-on with Lenovo, Dell, HP, IBM and Huawei hardware, from rack and stack and firmware upgrades to OEM escalation.

VMware vSphere / vCenter Veeam B&R 3-2-1 & DR Testing IBM FlashSystem / SVC Huawei OceanStor SAN Fibre Channel Lenovo · Dell · HP · IBM · Huawei

Web Development

I build internal systems and custom client applications: responsive, accessible interfaces in React and TypeScript, with back-end services and APIs in Node.js. My freeCodeCamp Responsive Web Design certification covers about 300 hours of project work.

HTML5 CSS3 / Flexbox / Grid JavaScript TypeScript React Node.js Responsive Design

AI Data Quality & Annotation

I label and annotate data for AI development: batch labelling with PII awareness, review and quality control, and iterating on guidelines. Human-in-the-loop QA and data-quality management keep training data accurate, and I understand generative AI fundamentals.

Data Labelling Annotation HITL QA Data Quality Management PII Awareness Generative AI

Cloud, Linux & Automation

Certified on AWS, Azure and LPIC-1 Linux. I give second-line support across Microsoft 365, Entra ID, Active Directory and enterprise networks for local and UK clients. I automate monitoring and health reporting with Python, Bash and PowerShell. I also run ITIL-aligned incident, problem and change processes, and write SOPs, RCAs and knowledge base articles to ISO 27001:2022 standards.

AWS Azure Linux Windows Server Microsoft 365 Entra ID · MFA Active Directory · GPO LAN/WAN · VLAN · VPN Python · Bash · PowerShell ITSM / ISO

Work Experience

May 2026 - Present

Omnicontact Econet AI

Software Developer · Harare, Zimbabwe

  • • Design, build and deploy internal web applications and tools using React, TypeScript and PostgreSQL, including Pulse (project tracker) in production;
  • • Gather business and technical requirements from stakeholders, translate them into software specifications, and deliver working solutions iteratively across the full solution lifecycle, from brief to deployment;
  • • Work with SQL and relational databases: schema design, query optimisation, data integrity, and reporting queries for operational dashboards;
  • • Apply software testing disciplines using Vitest: write unit and integration tests for data processing logic, scoring engines and API endpoints before production deployment;
  • • Collaborate with operations, projects and BI teams to understand data needs and build reporting tools that turn raw operational data into actionable management information;
  • • Administer cloud infrastructure on Cloudflare, Azure and AWS: deployment pipelines, access control, environment configuration and monitoring, applying DevOps discipline to every release;
  • • Build and maintain API integrations: REST APIs, Microsoft 365 / Graph API, and third-party service connectors for operational workflows.
Aug 2025 - Apr 2026

More Energy Care Services

Software Developer & IT Support · London, UK (Remote)

  • • Designed and delivered the MECS Staff Hours & Gross Pay System, a full-stack data management and reporting platform with relational database design, automated payroll calculations, month-locking data integrity logic, and PDF/CSV report generation. Demonstrates end-to-end data pipeline design and automated reporting capability applicable to AI data workflows;
  • • Gathered requirements from non-technical stakeholders, designed the data model, built and tested iteratively, and delivered with full handover documentation and user training;
  • • Managed Microsoft 365 and Azure AD / Entra ID administration and Intune device management for the distributed workforce.
Jun 2024 - Jul 2025

Kenac Computer Systems

Technical Services Engineer (Data Centre Engineer) · Resident Engineer at Econet Wireless & EcoCash

  • • Second- and third-line engineer for the Econet Wireless and EcoCash data centres, administering VMware vSphere/ESXi/vCenter, IBM FlexSystem, Huawei OceanStor SAN, Fibre Channel fabric and Veeam Backup & Replication;
  • • Led the Econet VMware vCenter Upgrade as Team Lead (planning, change control, execution, validation and post-change checks) with no unplanned impact on production services;
  • • Implementation Engineer on the EcoCash tech refresh and on ZB Financial Holdings and NBS Bank core banking infrastructure deployments in high-availability environments;
  • • Designed and delivered the Kenac Helpdesk Ticketing System as Team Lead, defining ITIL-aligned workflows, SLA tracking, escalation paths, knowledge base and reporting;
  • • Ran health checks, planned maintenance, change requests and Veeam backup monitoring, restores and tape operations; managed OEM escalations with IBM, Lenovo, HP, Dell, Huawei and VMware;
  • • Administered Active Directory, Group Policy and Microsoft 365 / Azure AD identity services, and automated administration and reporting with PowerShell.
Jun 2023 - May 2024

RZM Murowa Diamonds

System Administrator

  • • Administered Windows and Linux servers, Active Directory, file and email services, endpoints and network connectivity in a mining production environment;
  • • Ran system health checks, backups and restores, and preventive maintenance for production IT systems.
Jan 2022 - Dec 2022

RZM Murowa Diamonds

Software Intern

  • • Assisted in developing and testing internal web tools for the mine site, including early digital workflows to replace paper-based processes;
  • • Wrote and maintained SQL queries and reports that gave administrative and management teams quick access to operational data;
  • • Automated routine data-entry and reporting tasks with scripts, reducing manual effort for site staff;
  • • Documented software procedures and trained site staff on new digital tools, adapting explanations for non-technical users.

Tools & Technologies
I Work With

VMware
HTML5
Veeam
CSS3
Linux
JavaScript
AWS
React
Azure
Node.js

How I Work, on Servers
or in Code

01

Understand

Gather requirements, review the environment or codebase, and check current health before touching anything.

02

Build

Configure infrastructure, write features, or label data against clear guidelines.

03

Validate

Run post-change checks, test across devices, and QA-review the output before sign-off.

04

Document

Write SOPs, change records and READMEs so the next person can pick it up easily.

Certifications

Cloud, Infrastructure & Security

VMware VCP-DCV certificate
VMware by Broadcom

VMware Certified Professional – Data Center Virtualization (VCP-DCV)

Certified April 2025

Veeam VMCE certificate
Veeam

Veeam Certified Engineer (VMCE) 2024

Completed October 2024

Verify on Credly
LPIC-1 certificate
Linux Professional Institute

LPIC-1 Linux Administrator

Certified June 2025

Verify on lpi.org
AWS Certified Cloud Practitioner certificate
Amazon Web Services

AWS Certified Cloud Practitioner

August 2025 · valid until August 2028

Verify at AWS
Microsoft

Microsoft Certified: Azure Administrator Associate (AZ-104)

Identity, governance, storage, compute and networking in Azure

Microsoft Azure Fundamentals certificate
Microsoft

Microsoft Certified: Azure Fundamentals (AZ-900)

Earned October 2025

Verify on Microsoft Learn
Fortinet Certified Fundamentals certificate
Fortinet

Fortinet Certified Fundamentals in Cybersecurity

Achieved September 2024

ISO/IEC

ISO/IEC 27001:2022 Information Security Management

Information security controls and ISMS practice

ISO/IEC

ISO/IEC 42001 Artificial Intelligence Management System (AIMS)

Governance and risk management for AI systems

Web Development & AI

freeCodeCamp Responsive Web Design certificate
freeCodeCamp

Responsive Web Design Developer Certification

October 2026 · about 300 hours

Verify on freeCodeCamp
Microsoft Explore Generative AI certificate
Microsoft

Explore Generative AI

Completed September 2026

Microsoft Embrace Responsible AI Principles and Practices certificate
Microsoft

Embrace Responsible AI Principles and Practices

Completed October 2026

Verify on Microsoft Learn
Human-in-the-Loop QA and Data Quality Management certificate
CipherSense × Datalens

Human-in-the-Loop (HITL) QA & Data Quality Management

Issued September 2026

Essentials of Data Labelling and Annotation for AI Development certificate
CipherSense × Datalens

Essentials of Data Labelling & Annotation for AI Development

Issued June 2026

Forage Data Labeling Job Simulation certificate
Forage

Data Labeling Job Simulation

May 2026 · batch labelling & PII awareness, review, QC & iteration

Vendor & Solutions Credentials

Education, Awards
& Leadership

BSc Honours in Computer Science, First Class

Africa University

Mutare, Zimbabwe · 2019 – 2023

Vice Chancellor's Prize for attaining a First Class degree in BSc Computer Science

Africa University

June 2023

TelOne Prize and Schweppes Zimbabwe Prize for Best Undergraduate Student

Africa University

Computer Science · Engineering · June 2023

President, Africa University Volunteers in Mission

Leadership

Africa University · Mutare, Zimbabwe

Digital Literacy Volunteer

GED Foundation

Rural Zimbabwe

Need an Engineer Who Can Run
It and Build It? Let's Talk.

Mutsa Mwanza
I can help with
Opportunity